good service but needs room updates

The staff made a real difference. Receptionist Tommy showed exceptional care and was very knowledgeable about the area. Early morning driver Kathy was wonderful, letting us grab breakfast items before our early departure.

The room felt a bit dated.

My family and I had a nice stay at the hotel. The breakfast was a hit with my teenagers, especially the variety of items available. We also enjoyed visiting the nearby Cincinnati Zoo, which made our trip memorable and fun!

In my wife’s opinion, more protein options would improve breakfast.

During our stay, we really enjoyed the heated swimming pool and the cozy leisure room, which were perfect for winding down. The breakfast was a bit limited with no meat options, but it still had enough variety to keep us satisfied. Overall, we had a warm experience, and I recommend trying the muffins before breakfast! 😊

Rooms offer decent comfort with mini-fridges and flat-screen TVs that enhance your stay. Location is a plus, being conveniently close to both the airport and attractions like the Cincinnati Zoo, perfect for a quick visit.

The bed left much to be desired, feeling more like a rock than a comfy mattress, which really put a damper on my ability to sleep well. The pool's water was a tad chilly, not ideal for a refreshing dip. Also, breakfast options weren't as plentiful on weekends—running low on the only waffle maker was a noticeable letdown. Add to that the fact that the ambiance felt somewhat impersonal, and you’ve got a few points where there are definitely improvements to be made.

Proximity to the airport is a big plus. The check-in experience felt unwelcoming and the front desk service was lacking.

My partner and I had a lovely stay at the Hampton Inn! The complimentary breakfast featured a great variety. The jacuzzi room was spacious, but I wished for an extra couch to lounge on. A wonderful taste of Americana!

My recent stay at the Hampton Inn was quite pleasant. The room was impeccably clean and well-maintained, allowing me to focus on my work without distractions. The staff members were friendly and efficient, particularly when I needed assistance with the business center, which provided the necessary resources for my presentations. I appreciated the complimentary breakfast that featured a variety of options, ensuring I started my day off right.

Some items were absent from the breakfast options, which could enhance the experience.

Had a great time with friends! We visited both The Hollywood Casino and the Cincinnati Zoo, just 20 minutes from the hotel. Rooms were clean and comfy, and the shuttle service to the airport was a nice touch. Breakfast was decent, too—can't complain about that!

The front desk staff could have been more welcoming. It felt like I was bothering them when checking in.

I found the hotel to be very comfortable and welcoming, with spacious common areas and a well-maintained indoor pool that was perfect for relaxation. The accessibility features were excellent, making it easy for me to get around.

More senior-friendly dining options would be appreciated.

A surprise at breakfast time

I enjoyed a delicious breakfast with a surprising variety of options. The staff was quick to refill items, making it a pleasant start to my day.

Despite the great breakfast, the room's shower had low water pressure, which made for a less than refreshing experience after my morning workouts.